Tijuana, Baja California, México
E-mail: vicente.munoz@milchorena.com
LinkedIn: linkedin.com/in/vicente-milchorena
GitHub: github.com/vicosurge
I am dedicated to my continuous personal and professional growth at the intersection of the social sciences and technology, with a primary focus on using education to enrich the humanities. My goal is to leverage technology and innovative methods to reach wider audiences, fostering a deeper understanding of culture and history.
I aim to understand my clients’ needs and provide efficient, scalable cybersecurity solutions that safeguard their assets while minimizing downtime and risk.
As I continue my journey to becoming a full-fledged historian, I am passionate about contributing to the field through teaching, community involvement, and research. I seek to engage in social and government projects that promote cultural heritage and regional history, while exploring fresh perspectives and unrecognized subjects in historical research.
DECEMBER 2024 - CURRENT
Configure SIEM and SOAR solutions, ensuring seamless integration with various security tools, systems, and data sources. Develop detection use-cases and implement SIEM detection rules while creating SOAR remediation playbooks to streamline security operations.
Key responsibilities:
MAY 2024 – DECEMBER 2024
Leading a dynamic team of diverse IT professionals, leveraging a wide range of backgrounds and expertise to ensure smooth and efficient operations. Committed to providing top-tier assistance and support, fostering a collaborative and innovative work environment.
Key responsibilities:
Skills: Team Leadership, Security Measures, Resource Management, Business Scalability, PCI-DSS Compliance
Technologies: Proxmox, TP-Link, Elastic Stack, Wazuh, Zabbix, Zoho, Vicidial, Windows Administration, Linux, AWS, Google Workspace, SonicWALL, GVM, PHP, MySQL, VB6
AUGUST 2022 – MARCH 2024
Working with different departments as an Incident Responder, ensuring that incidents are handled with due diligence, identifying the source of the threat, mitigating and controlling, providing the most sensible solution, and producing documentation for a post-mortem review.
Skills: AWS Security, Incident Response, Process Automation, Linux, Windows, Splunk, Google Chronicle, Torq
JANUARY 2023 – CURRENT
Responding to incidents from different clients involves attending the incident, performing the investigation and mitigation, building a plan for setting the business back in motion, and ensuring that there are clear post-mitigation tasks that the client can follow up on.
Skills: Security Incident Response, Digital Forensics, Vulnerability Assessment and Penetration Testing (VAPT), Vulnerability Management and Remediation
DECEMBER 2021 – AUGUST 2022
Provided guidance and mentorship to students on their career paths, including recommendations, additional material, and assistance with laboratories.
Skills: ISO27002, Security Incident Response, Penetration Testing, Social Engineering
SEPTEMBER 2021 – AUGUST 2022
Taught cybersecurity subjects to master’s students, focusing on auditing, compliance, SOC, and incident response.
Skills: ISO27002, Security Incident Response, Penetration Testing, Social Engineering
MAY 2021 – AUGUST 2022
Day-to-day activities change depending on requirements; these can range from coding, debugging in different languages, troubleshooting client issues or investigating reported vulnerabilities or faults on software, creating guides, documentation, and integrations with other platforms and how to parse or process data to comply with other platforms properly; help in creating internal processes and procedures for a streamlined workflow.
Skills: Windows, Linux, Security Information and Event Management (SIEM), Python, Bash, PowerShell, Git, Technical Writing, Markdown
JANUARY 2021 – SEPTEMBER 2021
Set up, configure, and deploy security infrastructure to enable the SOC to monitor and assess client environments. Utilize and develop tools to support maintenance and expedite the implementation of platforms, appliances, and software essential for daily operations.
Skills: Windows, Linux, Security Information and Event Management (SIEM), EDR/XDR, DLP (Digital Guardian), Firewalls, Email Gateway, Python, Bash, PowerShell
JULY 2020 – JANUARY 2021
Working with a team of ten people, installing, and configuring, managing, supporting, and monitoring more than one hundred platforms using different technologies, finding the best ways to improve the quality of our service and response time for our clients, additionally assisting in penetration testing and projects our clients may need.
Skills: Windows, Linux, Security Information and Event Management (SIEM), EDR/XDR, DLP (Digital Guardian), Firewalls, Email Gateway, Python, Bash, PowerShell, Git, Vulnerability Assessment and Penetration Testing, Network and Host Architecture, AWS, Azure, GCP, SAST/DAST
JANUARY 2020 - CURRENT
Provide comprehensive services to clients globally, including managing servers, developing software and scripts, documenting processes, handling incident response, and installing and configuring security platforms.
Skills: Security Incident Response, Security Information and Event Management (SIEM), Linux, Python, Technical Documentation, Windows, Online Consultancy
OCTOBER 2019 – JULY 2020
Overseeing and coordinating operations inside the SOC and in-house Red Team, meeting with clients to discuss current processes and improvements, assisting with risk assessment for our clients, working hand to hand with our PMO department to improve quality of service, spearheading our internal development creating new tools and integrations, creating training development plan as well as ensuring that employees undergo required training and certifications.
Skills: Windows, Linux, Security Information and Event Management (SIEM), EDR/XDR, DLP (Digital Guardian), Firewalls, Email Gateway, Python, Bash, PowerShell, Git, Vulnerability Assessment and Penetration Testing, Network and Host Architecture, AWS, Azure, GCP, SAST/DAST
NOVEMBER 2016 – OCTOBER 2019
Working with a team of ten people, installing, and configuring, managing, supporting, and monitoring more than one hundred platforms using different technologies, finding the best ways to improve the quality of our service and response time for our clients, additionally assisting in penetration testing and projects our clients may need.
Skills: Windows, Linux, Security Information and Event Management (SIEM), EDR/XDR, DLP (Digital Guardian), Firewalls, Email Gateway, Python, Bash, PowerShell, Git, Vulnerability Assessment and Penetration Testing, Network and Host Architecture, AWS, Azure, GCP, SAST/DAST
MAY 2016 – NOVEMBER 2016
I served as a Night Shift Helpdesk Technician, collaborating with a dedicated team of four. My responsibilities included managing user accounts by creating, updating, and removing information across various systems. Additionally, I prepared equipment and computers for new employees and vigilantly monitored the security platform (SolarWinds) to promptly address any incidents.
Skills: Active Directory, Windows, SolarWinds, Printer Support, Customer Support
SEPTEMBER 2012 – JANUARY 2014
Responsible for developing and supporting in-house applications tailored to meet logistics, human resources, marketing, and sales needs. Tasks included creating reports, views, and forms, primarily utilizing PHP and Python, with MySQL and SQLite databases for data management.
Skills: PHP, Python, jQuery, MySQL, SQLite, Linux, Windows
OCTOBER 2008 – JANUARY 2011
Managed on-site support operations across four medical disposables manufacturing facilities, overseeing a user base exceeding five hundred individuals. Responsibilities included active directory administration, networking support encompassing ethernet, telephony, and wireless technologies, as well as oversight of all regional printers, Nextel, and Blackberry devices.
Skills: Windows, Nortel PBX, Technical Support, Printer Support, Blackberry Enterprise Server
2011 – 2019
Courses focused on world history, Mexican history, regional history, and relations between Mexico and the USA. My thesis focuses on Digital Humanities.
Skills: Curiosity, Teaching, Technical Writing, Logical Thinking